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How to change my access password?

To ensure your account security, you can change your password at any time through the platform. Follow the steps below:

  1. Click on your name in the top right corner of the screen and select Customer Center.

  2. In the left side menu, click on Personal Information.

  3. Scroll to the bottom of the page to find the password change section.

  4. Enter your current password, the new password, and repeat the new password to confirm.

  5. Click the Change password button.

 

New password requirements

For your security, the new password must contain at least:

  • 1 number;

  • 1 uppercase letter;

  • 1 lowercase letter;

  • 1 special character (e.g., @, #, $);

  • Minimum of 6 characters.