Platform
Here you can find step-by-step instructions on how to change your password, register a new user, track consumption reports, and more.
- I cannot register new users. Is it a limit or an error?
- How to access my Consumption Report and available balance?
- I forgot my password. How do I reset access?
Import Mexico
- I can't find a company by name in Import Mexico. What should I do?
- How to set up and use the Pivot Table in Import Mexico?
- Why does Import Mexico data take so long to appear? What is the update frequency?
- Why does the product description search return no results in Import Mexico?
- Why do freight values in Import Mexico appear incorrect or as zero?
Export Mexico
- How to run your first search in Export Mexico?
- Why does the exporter field appear empty or as "unknown" in Export Mexico?
Mexico Import Logistic
- How to use Mexico Import Logistic to prospect logistics clients?
- How to run your first search in Mexico Import Logistic?