Platform

Here you can find step-by-step instructions on how to change your password, register a new user, track consumption reports, and more.

• How to change my access password?
• How to schedule trainings, meetings, or contact Support? (Service Channels)
• Access issues, blank screen, or broken layout: Troubleshooting Guide
• I am not receiving emails from Logcomex (notifications, password, or reports): how to solve it?
• My company hired multiple products, but some are missing for me. How can I access them?
• I have Excel in my plan, but the export button doesn't work. What do I do?
• How to create reports, dashboards, and strategic analyses?
• I forgot my password. How do I reset access?
• How does the monthly plan balance renewal work?
• How to access my Consumption Report and available balance?
• I cannot register new users. Is it a limit or an error?